We Are Looking for an IT Supporter
As our skilled IT supporter has sought new challenges, we are now in need of a replacement. You will be part of a team of 3, providing excellent IT service to approximately 100 employees who rely on your IT skills daily.
Your daily tasks will include:
- Handling 1st-level and 2nd-level support tasks
- Distributing 2nd and 3rd-level support tasks within the IT department and forwarding 3rd-level tasks to the Corporate IT department
- User administration (Navision, Active Directory, and corporate systems) in close collaboration with Corporate IT
- Configuring, distributing, supporting, and training in the use of:
- PCs and laptops (Windows, Office365, Navision, security software)
- Smartphones (iOS/Android)
- Creating FAQs and user guides for our Intranet
- Maintaining printers, audio/video equipment, networks, and monitoring at all our locations
- Procuring IT/AV equipment
- Managing telephony and mobile phone agreements
- Introducing new employees to the IT area and support function
We offer you:
- A full-time position (37 hours) based in Padborg
- A rapidly growing company, particularly in IT, where new systems will be implemented over time
- Close cooperation with colleagues in a supportive environment
- A workplace with several employee benefits, a canteen arrangement, events, and more
- Salary based on qualifications, as well as a pension plan with health insurance
We prefer that you have:
- Solid experience in a similar position
- Strong knowledge of Windows servers, including AD, GPO, Remote Desktop
- Good knowledge of networks, including Wi-Fi solution design and network segmentation with VLAN
- Proficiency in Microsoft 365, including Office365, Intune, Autopilot, and Defender
- Good understanding of backup procedures and best practices
- A desire to have fun, provide excellent customer service, and be a positive team player
Additionally, we would like you to:
- Be empathetic toward users and able to ask relevant questions to identify issues
- Be highly independent, drawing on this in your problem-solving
- Be approachable with a service-minded approach to tasks
- Enjoy a busy workday where no two days are the same
- Possess strong communication skills
- Be outgoing, patient, and have a good sense of humor, which will shine through in your user interactions
Curious? Do you see your qualifications making a difference with us?
Then click on “Apply” – we look forward to hearing from you.
We review applications on an ongoing basis and will close the job posting once the right candidate is found.
If you would like to know more about the position, feel free to contact Team Leader Jan Reimer at +45 23 43 43 58 or HR Consultant Rikke Tange Hamann at +45 23 39 31 27.
Apply via QuickApply on Jobindex.
About Thermo-Transit
THERMO-TRANSIT is an international transport and logistics company owned by Girteka Logistics, one of Europe’s leading logistics companies. Thermo-Transit specializes in the transport of chilled and frozen goods and employs more than 550 people. The Thermo-Transit organization is primarily based at its headquarters in Padborg, Denmark, and has offices in Oslo and Ålesund, Norway. The company has strong revenue, solid profitability, and a resourceful owner supporting continued growth.
For more information, visit our website: www.thermo-transit.com.
